You may return most new, unopened items within 10 days of delivery for a full refund. We’ll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). Please login to your account and send us an email via Contact us page at the very bottom. We will shortly send you a return label.
If you’d like to return a item for any other reasons, all the shipping fee will be at your expense.
To return an item, you may simply ship to our return address below;
2250 Kalakaua Ave #101 Honolulu, HI 96815
Please remember it is always prefered if you send us an email via Contact us page in advance include the reason why you want to return the item.
We cannnot take the merchandise back if it is ripped, damaged.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
All sales items are final sale, no return, exchange, price adjustments or cancellations will be permitted.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.